Reference

What You Need to Know Before Using stack88

These terms set out the rules that apply when you access the lobby, open an account, or make a deposit via DANA, OVO, or GoPay. Access to stack88 depends on local law and is available only where permitted in eligible regions of Indonesia.

Jurisdiction-dependent accessDANA, OVO, GoPay account contextIndonesia eligibility conditionsAccount holder obligationsData handling commitments
stack88 What You Need to Know Before Using stack88
HOW WE HANDLE IT

Data, Security and Account Rights at stack88

We hold account and transaction data only for as long as your account remains active or as required by our operating obligations. You can request a summary of the data we hold by contacting support through the dashboard. Account security relies on OTP verification at login, and wallet transactions via DANA, OVO, or GoPay are matched to your registered identity before any withdrawal is processed.

Data Retention We keep your account data for the duration your account is active. Closed accounts have data retained only as long as our obligations require, after which it is deleted from active records.
Cookie Use We use session cookies to maintain your lobby state and security cookies to flag unusual login attempts. No third-party advertising cookies are placed without disclosure in our cookie notice.
Account Security Login is protected by OTP verification sent to your registered mobile number. Wallet transactions are cross-checked against your verified DANA, OVO, or GoPay account name before processing.
Your Rights You can request access to the data we hold, ask for corrections, or request account closure through your dashboard. Policy and data requests are handled by our compliance contact, reachable via support email.
CONTACT CHANNELS

Reach Us About Any Legal or Policy Matter

If something in our terms is unclear, or if you need to raise a concern about your account rights, data, or access conditions, these are the direct paths to our support team. We handle policy queries separately from general account help so your concern reaches the right person.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a legal or policy query. A support agent will handle it and escalate to the compliance team where needed.

Email Support

Send detailed policy questions or formal account-rights requests to our support email. We respond to written queries and can issue documented responses for account-related legal matters.

Account Help Centre

Your account dashboard includes a help section where you can submit requests about data access, account closure, or wallet verification issues linked to DANA, OVO, or GoPay.

Common Questions About Our Terms and Policies

These are the questions we hear most often about account eligibility, data handling, wallet conditions, and how to exercise your rights under our policy. If your question is not here, reach us through the live chat or email channel.

Yes. Access to stack88 depends on local law and is available only where permitted for eligible regions. We recommend checking your local legal position before opening an account.

Our terms require that withdrawals go only to the wallet verified at registration. This applies to DANA, OVO, and GoPay. A name mismatch will delay or block the transaction until the account identity is confirmed.

Submit a data access request via your account dashboard or by emailing our support team. We will provide a summary of stored account and transaction data within a reasonable timeframe.

You can request account closure and data deletion through support. Some data may be retained for the duration our operating obligations require, after which it is removed from active systems.

Updated terms are posted on this page with a revised date. Continuing to use the lobby after a change is posted counts as acceptance. We recommend checking this page periodically.

Compliance-related queries are routed through our support email. Live chat agents can triage your concern and escalate it directly to the compliance team if the matter requires formal handling.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.